Steps to Transfer Account to a New Email
Follow these steps to update your account with a new email address.
Step 1: Log In and Access Users
– Log in to your Filio web account.
– From the left sidebar, click the “Users” option to open the user management page, showing your list of users.
Step 2: Edit User and Update Email
– In the user list, find your user account and click the edit icon (a square with an arrow) next to it, located beside the trash icon, to open the edit popup.
– Go to the “User Information” tab, locate the email field, and enter the new email address.
– Click “Save” to apply the change. The account will now be linked to the new email.
Tips and Warnings
Make the transfer easy with these tips and key notes.
- Verify the new email before saving to avoid login issues.
- Log out and back in with the new email to confirm the update.
- Update any linked devices with the new email for seamless access.
- Only the account owner or a Super Admin can change the email, so make sure to check your permissions.
- After saving, the old email will no longer access the account.
- Notify your team if this is a shared account to avoid confusion.
Secure Your Filio Account with a New Email Today!
