Step 1: Understand Data Retention
Filio does not enforce a data retention policy, meaning your data remains accessible indefinitely unless you choose to delete it.
Step 2: Download Your Data
Use the Filio Web App (app.filio.io) to download all project media, creating personal backups before any deletion.
Step 3: Manage Data Access
Set access levels for team members via the Filio Web App to control who can view or edit your data, ensuring secure sharing.
Step 4: Delete Data if Needed
Permanently delete media from Filio if you choose to leave the platform; deleted data is not retained by Filio and cannot be recovered.
Data Ownership in Filio
Filio users, not the Filio team, own all photos, videos, and project data, giving you full control to manage or delete your content as needed.
Filio’s Data Backup Policy
Filio does not create automatic backups of user data, as users own their content. You must manually download your photos and videos to ensure backups.
Tips and Warnings
This section provides tips and warnings for managing data retention, ownership, and backups in Filio.
Regularly download important project media to an external drive or cloud storage for safekeeping.
Deleted data is permanently removed; ensure you’ve downloaded all needed files before deletion.
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