{"id":2287,"date":"2025-08-05T10:38:42","date_gmt":"2025-08-05T10:38:42","guid":{"rendered":"https:\/\/services.filio.io\/?p=2287"},"modified":"2025-08-05T10:38:42","modified_gmt":"2025-08-05T10:38:42","slug":"how-to-contact-filio-support","status":"publish","type":"post","link":"https:\/\/academy.filio.io\/how-to-contact-filio-support\/","title":{"rendered":"How to Contact Filio Support?"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"2287\" class=\"elementor elementor-2287\" data-elementor-post-type=\"post\">\n\t\t\t\t<div class=\"elementor-element elementor-element-735dc302 e-flex e-con-boxed e-con e-parent\" data-id=\"735dc302\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3b505767 elementor-widget elementor-widget-button\" data-id=\"3b505767\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Contact Filio Support<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c8f175c elementor-widget elementor-widget-image-box\" data-id=\"c8f175c\" data-element_type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><div class=\"elementor-image-box-content\"><h3 class=\"elementor-image-box-title\">Step-by-Step Contact Process<\/h3><p class=\"elementor-image-box-description\">Here\u2019s how you can get in touch with Filio\u2019s support team, using the method that works best for you.<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-f48fe46 e-con-full e-flex e-con e-child\" data-id=\"f48fe46\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7da6e249 elementor-widget__width-initial icon-column  elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"7da6e249\" data-element_type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-circle\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">step 1:<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-41003ea1 elementor-widget__width-auto elementor-widget elementor-widget-text-editor\" data-id=\"41003ea1\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Visit Filio Academy<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-44052b27 elementor-view-stacked elementor-shape-circle elementor-widget elementor-widget-icon\" data-id=\"44052b27\" data-element_type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<a class=\"elementor-icon\" href=\"#step1\">\n\t\t\t<i aria-hidden=\"true\" class=\"fas fa-chevron-down\"><\/i>\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1ef211ce e-con-full e-flex e-con e-child\" data-id=\"1ef211ce\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-628b3063 elementor-widget__width-initial icon-column  elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"628b3063\" data-element_type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-circle\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">step 2:<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-49e7f5db elementor-widget__width-auto elementor-widget elementor-widget-text-editor\" data-id=\"49e7f5db\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Use the Website Contact Form<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4ba41a8a elementor-view-stacked elementor-shape-circle elementor-widget elementor-widget-icon\" data-id=\"4ba41a8a\" data-element_type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<a class=\"elementor-icon\" href=\"#step2\">\n\t\t\t<i aria-hidden=\"true\" class=\"fas fa-chevron-down\"><\/i>\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5287a93e e-con-full step-item step-item e-flex e-con e-child\" data-id=\"5287a93e\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7ca872be elementor-widget__width-initial elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"7ca872be\" data-element_type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-circle\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">step 3:<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6bc4a906 elementor-widget__width-auto elementor-widget elementor-widget-text-editor\" data-id=\"6bc4a906\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Send a Direct Email<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4c131249 elementor-view-stacked elementor-shape-circle elementor-widget elementor-widget-icon\" data-id=\"4c131249\" data-element_type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<a class=\"elementor-icon\" href=\"#step3\">\n\t\t\t<i aria-hidden=\"true\" class=\"fas fa-chevron-down\"><\/i>\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-721a03d e-flex e-con-boxed e-con e-parent\" data-id=\"721a03d\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-cbe7bbd e-con-full e-flex e-con e-child\" data-id=\"cbe7bbd\" data-element_type=\"container\" data-settings=\"{&quot;position&quot;:&quot;absolute&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-900b725 elementor-widget elementor-widget-off-canvas\" data-id=\"900b725\" data-element_type=\"widget\" data-settings=\"{&quot;prevent_scroll&quot;:&quot;yes&quot;,&quot;entrance_animation&quot;:&quot;zoomIn&quot;,&quot;exit_animation&quot;:&quot;zoomIn&quot;}\" data-widget_type=\"off-canvas.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div id=\"off-canvas-900b725\" class=\"e-off-canvas\" role=\"dialog\" aria-hidden=\"true\" aria-label=\"STEP 1\" aria-modal=\"true\" inert=\"\" data-delay-child-handlers=\"true\">\n\t\t\t<div class=\"e-off-canvas__overlay\"><\/div>\n\t\t\t<div class=\"e-off-canvas__main\">\n\t\t\t\t<div class=\"e-off-canvas__content\">\n\t\t\t\t\t<div class=\"elementor-element elementor-element-965c619 e-con-full e-flex e-con e-child\" data-id=\"965c619\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-03fcfe0 elementor-widget elementor-widget-heading\" data-id=\"03fcfe0\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Step 1 \u2013 Find Help Through Filio Academy or Filio.io<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2b82141 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"2b82141\" data-element_type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6ad5b6a elementor-widget__width-initial elementor-widget elementor-widget-image\" data-id=\"6ad5b6a\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"1935\" height=\"1500\" src=\"https:\/\/academy.filio.io\/wp-content\/uploads\/2025\/08\/128-2.png\" class=\"attachment-full size-full wp-image-5118\" alt=\"\" srcset=\"https:\/\/academy.filio.io\/wp-content\/uploads\/2025\/08\/128-2.png 1935w, https:\/\/academy.filio.io\/wp-content\/uploads\/2025\/08\/128-2-300x233.png 300w, https:\/\/academy.filio.io\/wp-content\/uploads\/2025\/08\/128-2-1024x794.png 1024w, https:\/\/academy.filio.io\/wp-content\/uploads\/2025\/08\/128-2-768x595.png 768w, https:\/\/academy.filio.io\/wp-content\/uploads\/2025\/08\/128-2-1536x1191.png 1536w\" sizes=\"(max-width: 1935px) 100vw, 1935px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-baa6a7f elementor-widget elementor-widget-image-box\" data-id=\"baa6a7f\" data-element_type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><div class=\"elementor-image-box-content\"><h3 class=\"elementor-image-box-title\">Step 1 \u2013 Find Help Through Filio Academy or Filio.io<\/h3><p class=\"elementor-image-box-description\">Before sending a message, visit Filio Academy to explore step-by-step guides, video tutorials, and solutions to the most common questions.<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-40a2492 elementor-widget__width-initial elementor-widget elementor-widget-image\" data-id=\"40a2492\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"#elementor-action%3Aaction%3Doff_canvas%3Aopen%26settings%3DeyJpZCI6IjkwMGI3MjUiLCJkaXNwbGF5TW9kZSI6Im9wZW4ifQ%3D%3D\">\n\t\t\t\t\t\t\t<img decoding=\"async\" width=\"800\" height=\"620\" src=\"https:\/\/academy.filio.io\/wp-content\/uploads\/2025\/08\/128-2-1024x794.png\" class=\"attachment-large size-large wp-image-5118\" alt=\"\" srcset=\"https:\/\/academy.filio.io\/wp-content\/uploads\/2025\/08\/128-2-1024x794.png 1024w, https:\/\/academy.filio.io\/wp-content\/uploads\/2025\/08\/128-2-300x233.png 300w, https:\/\/academy.filio.io\/wp-content\/uploads\/2025\/08\/128-2-768x595.png 768w, https:\/\/academy.filio.io\/wp-content\/uploads\/2025\/08\/128-2-1536x1191.png 1536w, https:\/\/academy.filio.io\/wp-content\/uploads\/2025\/08\/128-2.png 1935w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-428cd1a e-flex e-con-boxed e-con e-parent\" data-id=\"428cd1a\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-a2f9859 e-con-full e-flex e-con e-child\" data-id=\"a2f9859\" data-element_type=\"container\" data-settings=\"{&quot;position&quot;:&quot;absolute&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-dd1fe47 elementor-widget elementor-widget-off-canvas\" data-id=\"dd1fe47\" data-element_type=\"widget\" data-settings=\"{&quot;prevent_scroll&quot;:&quot;yes&quot;,&quot;entrance_animation&quot;:&quot;zoomIn&quot;,&quot;exit_animation&quot;:&quot;zoomIn&quot;}\" data-widget_type=\"off-canvas.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div id=\"off-canvas-dd1fe47\" class=\"e-off-canvas\" role=\"dialog\" aria-hidden=\"true\" aria-label=\"STEP 2\" aria-modal=\"true\" inert=\"\" data-delay-child-handlers=\"true\">\n\t\t\t<div class=\"e-off-canvas__overlay\"><\/div>\n\t\t\t<div class=\"e-off-canvas__main\">\n\t\t\t\t<div class=\"e-off-canvas__content\">\n\t\t\t\t\t<div class=\"elementor-element elementor-element-6aa58e2 e-con-full e-flex e-con e-child\" data-id=\"6aa58e2\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4a1675f elementor-widget elementor-widget-heading\" data-id=\"4a1675f\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Step 1 \u2013 Find Help Through Filio Academy or Filio.io<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d18397e elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"d18397e\" data-element_type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-eda29ce elementor-widget__width-initial elementor-widget elementor-widget-image\" data-id=\"eda29ce\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"1290\" height=\"1000\" src=\"https:\/\/academy.filio.io\/wp-content\/uploads\/2025\/08\/129-2.png\" class=\"attachment-full size-full wp-image-5119\" alt=\"\" srcset=\"https:\/\/academy.filio.io\/wp-content\/uploads\/2025\/08\/129-2.png 1290w, https:\/\/academy.filio.io\/wp-content\/uploads\/2025\/08\/129-2-300x233.png 300w, https:\/\/academy.filio.io\/wp-content\/uploads\/2025\/08\/129-2-1024x794.png 1024w, https:\/\/academy.filio.io\/wp-content\/uploads\/2025\/08\/129-2-768x595.png 768w\" sizes=\"(max-width: 1290px) 100vw, 1290px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-641380b elementor-widget elementor-widget-image-box\" data-id=\"641380b\" data-element_type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><div class=\"elementor-image-box-content\"><p class=\"elementor-image-box-description\">If you still need assistance, you can start a chat right from the Filio Academy or the Filio.io landing page, just click the \u201cChat With Us\u201d button at the bottom-right corner to connect directly with our support team.<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-372ee97 elementor-widget__width-initial elementor-widget elementor-widget-image\" data-id=\"372ee97\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"#elementor-action%3Aaction%3Doff_canvas%3Aopen%26settings%3DeyJpZCI6ImRkMWZlNDciLCJkaXNwbGF5TW9kZSI6Im9wZW4ifQ%3D%3D\">\n\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"620\" src=\"https:\/\/academy.filio.io\/wp-content\/uploads\/2025\/08\/129-2-1024x794.png\" class=\"attachment-large size-large wp-image-5119\" alt=\"\" srcset=\"https:\/\/academy.filio.io\/wp-content\/uploads\/2025\/08\/129-2-1024x794.png 1024w, https:\/\/academy.filio.io\/wp-content\/uploads\/2025\/08\/129-2-300x233.png 300w, https:\/\/academy.filio.io\/wp-content\/uploads\/2025\/08\/129-2-768x595.png 768w, https:\/\/academy.filio.io\/wp-content\/uploads\/2025\/08\/129-2.png 1290w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-d7eab9b e-flex e-con-boxed e-con e-parent\" data-id=\"d7eab9b\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-b0479ef e-con-full e-flex e-con e-child\" data-id=\"b0479ef\" data-element_type=\"container\" data-settings=\"{&quot;position&quot;:&quot;absolute&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d7e80d6 elementor-widget elementor-widget-off-canvas\" data-id=\"d7e80d6\" data-element_type=\"widget\" data-settings=\"{&quot;prevent_scroll&quot;:&quot;yes&quot;,&quot;entrance_animation&quot;:&quot;zoomIn&quot;,&quot;exit_animation&quot;:&quot;zoomIn&quot;}\" data-widget_type=\"off-canvas.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div id=\"off-canvas-d7e80d6\" class=\"e-off-canvas\" role=\"dialog\" aria-hidden=\"true\" aria-label=\"STEP 3\" aria-modal=\"true\" inert=\"\" data-delay-child-handlers=\"true\">\n\t\t\t<div class=\"e-off-canvas__overlay\"><\/div>\n\t\t\t<div class=\"e-off-canvas__main\">\n\t\t\t\t<div class=\"e-off-canvas__content\">\n\t\t\t\t\t<div class=\"elementor-element elementor-element-2480ae8 e-con-full e-flex e-con e-child\" data-id=\"2480ae8\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d18fce4 elementor-widget elementor-widget-heading\" data-id=\"d18fce4\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Step 1 \u2013 Find Help Through Filio Academy or Filio.io<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-536fe54 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"536fe54\" data-element_type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cd8be69 elementor-widget__width-initial elementor-widget elementor-widget-image\" data-id=\"cd8be69\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"2560\" height=\"1984\" src=\"https:\/\/academy.filio.io\/wp-content\/uploads\/2025\/08\/119-2.png\" class=\"attachment-full size-full wp-image-5120\" alt=\"\" srcset=\"https:\/\/academy.filio.io\/wp-content\/uploads\/2025\/08\/119-2.png 2560w, https:\/\/academy.filio.io\/wp-content\/uploads\/2025\/08\/119-2-300x233.png 300w, https:\/\/academy.filio.io\/wp-content\/uploads\/2025\/08\/119-2-1024x794.png 1024w, https:\/\/academy.filio.io\/wp-content\/uploads\/2025\/08\/119-2-768x595.png 768w, https:\/\/academy.filio.io\/wp-content\/uploads\/2025\/08\/119-2-1536x1190.png 1536w, https:\/\/academy.filio.io\/wp-content\/uploads\/2025\/08\/119-2-2048x1587.png 2048w\" sizes=\"(max-width: 2560px) 100vw, 2560px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-332e675 elementor-widget elementor-widget-image-box\" data-id=\"332e675\" data-element_type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><div class=\"elementor-image-box-content\"><p class=\"elementor-image-box-description\">Alternatively, you can click \u201cContact Us\u201d at the top of www.filio.io, or scroll down to find the \u201cAsk Me Anything\u201d form. Enter your message, include your name and email, and submit. Our support team will review your request and get back to you as soon as possible.<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-35ac339 elementor-widget__width-initial elementor-widget elementor-widget-image\" data-id=\"35ac339\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"#elementor-action%3Aaction%3Doff_canvas%3Aopen%26settings%3DeyJpZCI6ImQ3ZTgwZDYiLCJkaXNwbGF5TW9kZSI6Im9wZW4ifQ%3D%3D\">\n\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"620\" src=\"https:\/\/academy.filio.io\/wp-content\/uploads\/2025\/08\/119-2-1024x794.png\" class=\"attachment-large size-large wp-image-5120\" alt=\"\" srcset=\"https:\/\/academy.filio.io\/wp-content\/uploads\/2025\/08\/119-2-1024x794.png 1024w, https:\/\/academy.filio.io\/wp-content\/uploads\/2025\/08\/119-2-300x233.png 300w, https:\/\/academy.filio.io\/wp-content\/uploads\/2025\/08\/119-2-768x595.png 768w, https:\/\/academy.filio.io\/wp-content\/uploads\/2025\/08\/119-2-1536x1190.png 1536w, https:\/\/academy.filio.io\/wp-content\/uploads\/2025\/08\/119-2-2048x1587.png 2048w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-0cfbb27 e-flex e-con-boxed e-con e-parent\" data-id=\"0cfbb27\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-54a8e3f e-con-full e-flex e-con e-child\" data-id=\"54a8e3f\" data-element_type=\"container\" data-settings=\"{&quot;position&quot;:&quot;absolute&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4a63ae2 elementor-widget elementor-widget-off-canvas\" data-id=\"4a63ae2\" data-element_type=\"widget\" data-settings=\"{&quot;prevent_scroll&quot;:&quot;yes&quot;,&quot;entrance_animation&quot;:&quot;zoomIn&quot;,&quot;exit_animation&quot;:&quot;zoomIn&quot;}\" data-widget_type=\"off-canvas.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div id=\"off-canvas-4a63ae2\" class=\"e-off-canvas\" role=\"dialog\" aria-hidden=\"true\" aria-label=\"STEP 4\" aria-modal=\"true\" inert=\"\" data-delay-child-handlers=\"true\">\n\t\t\t<div class=\"e-off-canvas__overlay\"><\/div>\n\t\t\t<div class=\"e-off-canvas__main\">\n\t\t\t\t<div class=\"e-off-canvas__content\">\n\t\t\t\t\t<div class=\"elementor-element elementor-element-dcf6cb8 e-con-full e-flex e-con e-child\" data-id=\"dcf6cb8\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-af189a7 elementor-widget elementor-widget-heading\" data-id=\"af189a7\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Step 3 \u2013 Send a Direct Email\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-76ee4c0 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"76ee4c0\" data-element_type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ee8b446 elementor-widget__width-initial elementor-widget elementor-widget-image\" data-id=\"ee8b446\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1290\" height=\"1000\" src=\"https:\/\/academy.filio.io\/wp-content\/uploads\/2025\/08\/115.png\" class=\"attachment-full size-full wp-image-5121\" alt=\"\" srcset=\"https:\/\/academy.filio.io\/wp-content\/uploads\/2025\/08\/115.png 1290w, https:\/\/academy.filio.io\/wp-content\/uploads\/2025\/08\/115-300x233.png 300w, https:\/\/academy.filio.io\/wp-content\/uploads\/2025\/08\/115-1024x794.png 1024w, https:\/\/academy.filio.io\/wp-content\/uploads\/2025\/08\/115-768x595.png 768w\" sizes=\"(max-width: 1290px) 100vw, 1290px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3f572d4 elementor-widget elementor-widget-image-box\" data-id=\"3f572d4\" data-element_type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><div class=\"elementor-image-box-content\"><h3 class=\"elementor-image-box-title\"> Step 3 \u2013 Send a Direct Email<\/h3><p class=\"elementor-image-box-description\">\nPrefer email? You can contact us anytime at contact@filio.io.\nOn the Filio website, click Contact Us in the top navigation menu or scroll to the footer and select Contact Us, both will open our email form.\nInclude the following details for faster support:\nThe email address linked to your Filio account\nA brief description of the issue or question\nScreenshots or links (if relevant)<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-259303e elementor-widget__width-initial elementor-widget elementor-widget-image\" data-id=\"259303e\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"#elementor-action%3Aaction%3Doff_canvas%3Aopen%26settings%3DeyJpZCI6IjRhNjNhZTIiLCJkaXNwbGF5TW9kZSI6Im9wZW4ifQ%3D%3D\">\n\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"620\" src=\"https:\/\/academy.filio.io\/wp-content\/uploads\/2025\/08\/115-1024x794.png\" class=\"attachment-large size-large wp-image-5121\" alt=\"\" srcset=\"https:\/\/academy.filio.io\/wp-content\/uploads\/2025\/08\/115-1024x794.png 1024w, https:\/\/academy.filio.io\/wp-content\/uploads\/2025\/08\/115-300x233.png 300w, https:\/\/academy.filio.io\/wp-content\/uploads\/2025\/08\/115-768x595.png 768w, https:\/\/academy.filio.io\/wp-content\/uploads\/2025\/08\/115.png 1290w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-96b2ed5 e-con-full e-flex e-con e-child\" data-id=\"96b2ed5\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-248fb23 elementor-widget elementor-widget-heading\" data-id=\"248fb23\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Tips and Warnings<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2a6b373 elementor-widget elementor-widget-heading\" data-id=\"2a6b373\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\">Include your registered Filio email for quicker verification <\/br>\nDescribe your issue clearly, one topic per message helps our team respond faster<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b0f0c97 elementor-widget elementor-widget-heading\" data-id=\"b0f0c97\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\">Only contact us through official Filio channels: <\/br>\ncontact@filio.io <\/br>\nChat With Us bubble <\/br>\nAsk Me Anything form <\/br>\nMessages sent through third-party platforms or personal social media accounts may not reach our support team.<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1621db1 e-con-full e-flex e-con e-child\" data-id=\"1621db1\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-016d1b4 elementor-widget elementor-widget-heading\" data-id=\"016d1b4\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\">Get support now! Contact Filio Support<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6475a6e elementor-align-justify elementor-widget elementor-widget-button\" data-id=\"6475a6e\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Get Started<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p> Need help with Filio? Whether you\u2019re troubleshooting a project, exploring new features, or setting up your account, our support team is here to help. Follow these quick steps to reach us directly through the Filio website or by email.<\/p>\n","protected":false},"author":11,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[132],"tags":[],"class_list":["post-2287","post","type-post","status-publish","format-standard","hentry","category-getting-started"],"acf":[],"_links":{"self":[{"href":"https:\/\/academy.filio.io\/wp-json\/wp\/v2\/posts\/2287","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/academy.filio.io\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/academy.filio.io\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/academy.filio.io\/wp-json\/wp\/v2\/users\/11"}],"replies":[{"embeddable":true,"href":"https:\/\/academy.filio.io\/wp-json\/wp\/v2\/comments?post=2287"}],"version-history":[{"count":0,"href":"https:\/\/academy.filio.io\/wp-json\/wp\/v2\/posts\/2287\/revisions"}],"wp:attachment":[{"href":"https:\/\/academy.filio.io\/wp-json\/wp\/v2\/media?parent=2287"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/academy.filio.io\/wp-json\/wp\/v2\/categories?post=2287"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/academy.filio.io\/wp-json\/wp\/v2\/tags?post=2287"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}