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Filio Documentation

  • Folder icon closed Folder open iconGetting Started
    • How to register using Filio website?
    • How to register using Filio Data Collector App?
    • Does it make a difference to register using the website or the app?
    • Company Email Requirement: Why It’s Important?
    • How to change the password after registration?
    • How to contact us?
    • Why does Filio need a cellphone number?
    • Filio Academy: Find the Website and Log In/Sign Up
    • Where can the Filio Data Collector app be found in Google Play Store and App Store?
    • What Is Filio & What Does It Do?
    • I have forgotten my password; what can I do?
    • How does Filio subscription work?
  • Folder icon closed Folder open iconFilio Website Console
    • Filio projects
      • How to create a project on the website?
      • Can I change the project information once it is created?
      • How to Add a Plan or Layout to a Project in Filio?
      • What information is required while creating a project?
      • How to Add and Customize Data Collectors in Filio?
      • How to Bulk Add Data Collectors When Creating a Project?
      • Sort & Find Projects in Filio Easily
      • Send SMS to Data Collectors for Filio Download
      • What is the Filio Sample Project on the website?
      • How to Share Media from Your Project in Filio?
      • How to delete a project?
    • Integration
      • How do you integrate Filio with Procore?
      • What will happen when I integrate Filio with Procore?
      • How to find projects imported from Procore?
    • User information
      • Why is zip code very essential in the Filio platform?
      • How do you edit the User’s information?
      • How to update the company logo at the user level?
      • How to activate two-factor authentication?
      • How to transfer your account from one email to another one?
      • What is the default project feature?
      • Enable or Disable Default Project in Filio
      • What is ‘Allow Data Collectors’ in Default Project Feature?
      • How to Auto-Share a Project with Filio Users
      • How to Add Data Collectors Automatically in Default Project?
    • Plans and Access
      • How to Add Users and Manage Access for Team Members?
      • How to Add a Public User to a Filio Project?
      • How to Upload and Render 360-Degree Pictures in Your Account?
      • How to Find Purchased Subscription Count
      • How to free up a subscription?
      • How to Find Data Collectors and Users in Filio?
      • Filio Web User vs. Data Collector: Key Differences
      • What is the “Create project Access”?
      • What is the role of “Company Subscription Manager”?
      • What is the role of a “Super Admin”?
      • How to completely remove an account?
    • Existing Project
      • How to Rotate Multiple Pictures at Different Angles? | Filio
      • How to Add a Plan Sheet and Attach Media in a Project?
      • How can you seamlessly relocate images between different layouts?
      • How to change the current project information?
      • How to Pre-define Tags for a Project?
      • How do you change the “Image Naming Rule” for a project?
      • How could you get notified when a project has new photos or videos?
      • How to Share or Unshare a Project with Filio Users | Filio
      • Share or Unshare a Filio Project with Clients
      • How to Add or Remove Filio Data Collectors for a Project?
      • How can you search media using the timeline graph?
      • How can you search media using Google Maps?
      • How to Search Media Using Keywords & Filters in Filio
      • How to sort images?
      • Effects of Adding a New Layout in Filio
      • How to Add and Modify Layouts in Google Maps – Filio
      • How to add KML and KMZ layers to Google Maps?
      • How to modify single or multiple media’s metadata?
      • How to import or upload local media (images and videos) to your project?
      • How to save as or download as media in your project to your computer?
      • How to Remove or Delete Media in Filio?
      • How to Transfer Photos & Videos Between Projects?
    • Filio Report
      • How to add GeoJSON, KMZ, and KML file on the report sheet?
      • How to Create a Custom Report in Filio?
      • How to create a report?
      • How to change a logo at a project level for your report?
      • How to crop and add annotations to your report?
      • How to dynamically edit report information?
      • How do you change the order of photos shown on a report?
      • What is Report History in Filio?
      • How is the Report History feature useful for users?
      • How to access the Report History in the Filio web account?
      • Can reports in the Report History be edited or modified?
      • Report History Feature: Limitations and Restrictions | Filio
      • How to manage and organize reports in the Report History?
      • How can you edit the name of a report in Filio?
      • How to add comments to a report?
      • How ‘Reflect Changes’ Works in Report Creation?
      • How to print a report in Filio?
      • How to download a report?
      • Customize Report Appearance in Filio
      • How to share a report with others in Filio?
      • How to download reports from report history?
      • Can You Add More Media to a Report?
      • How to share reports from report history?
      • How to use Plan Sheets in report?
      • How to Add and Modify Comments in Filio Reports
      • How to effectively design, add, modify, and optimize report content by seamlessly adding extra and editable pages on my report?
  • Folder icon closed Folder open iconFilio Data Collector App
    • What are the Filio Data Collector’s permissions needed? Are they required?
    • Filio Sample Project: What’s Its Purpose?
    • How do you take your first picture?
    • What is the “Multi photo” feature?
    • How do you take photos using a timer?
    • What is the “Measure” feature in your app?
    • Sync Media & Free Up Phone Storage in Filio
    • How to add documents?
    • Free Up Phone Storage Using Cloud Media | Filio Academy
    • How can you use the 360 photo feature in your Data Collector app?
    • Accessing Cloud Media After Deletion
    • How to add annotations and tags to photos?
    • How to add a description to a photo using a voice captioning feature?
    • How to take pictures using a plan, layout or blueprint inside your Data Collector app?
    • How to modify photos’ metadata?
    • What is Auto Select Project?
    • How to manually select a project?
    • What is “View”?
    • How to access a web project using the Data Collector App?
    • How to Check Weather and Directions for a Project | Filio
    • Remove Synced Photos Automatically from Data Collector App
    • How to switch between cellular and Wi-Fi (wifi)?
    • How to Drag Markers and Change Picture Locations | Filio
    • How to Create a Project with Data Collector App?
    • Import Media from Phone to Filio Data Collector
    • How to Change Phone Number in Data Collector App?
    • How to manage and clean storage in the app?
  • Folder icon closed Folder open iconSecurity and Data Policy
    • How are picture accesses being encrypted?
    • What is two-factor authentication?
    • What is data retention policy in Filio?
    • Who does own the data?
    • Does Filio backup data (photos and videos)?
    • What cloud platform is Filio based on?
    • Do Filio employees have access to users’ photos and videos?
    • Why is my Filio account locked and how to unlock it?
Getting Started

How to register using Filio Data Collector App?

Estimated reading: 2 minutes
  • Step 1: Download the App

    • For iPhone Users: Download the Filio Data Collector app from https://apple.filio.io
    • For Android Users: Download the Filio Data Collector app from https://android.filio.io
    • Ensure you are installing the app on a supported device like a smartphone or tablet.
  • Step 2: Register Your Account

    • Open the Filio app upon installation.
    • Enter Your Mobile Number: Provide your mobile phone number (not a landline) to receive verification codes and important updates.
  • Step 3: Verify Your Account

    • You will receive a 6-digit verification code via SMS to the mobile number you provided.
    • Enter this code into the app to verify your phone number.

     


  • Step 4: Grant Necessary Permissions

    • Allow the Filio app access to crucial device functions for data collection:
      • Camera: To capture photos and videos.
      • Microphone: To record voice notes.
      • Location Services: To tag data with geographic coordinates.
    • Note: The app requires these permissions to function correctly; please ensure all are granted during the setup process.
  • Step 5: Finalize Setup and Start Using Filio
  • Use Your Company Email: If registering as part of an organization, use your company email address for registration to ensure proper synchronization with corporate data and workflows.
    Tap ‘Next’ once all permissions are granted and your account is verified.
  • Begin using the Filio app to collect and manage field data efficiently.

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